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  1. Coinmetro Help Centre
  2. Coinmetro FAQs
  3. Compliance and KYC FAQs

Compliance and KYC FAQs

Answers to the most frequently asked questions about compliance and KYC (Know Your Customer).

  • How can I check my Account Verification/KYC Status?
  • How can I update my Personal Information?
  • How long does Profile Verification take?
  • Why have I been asked to resubmit my documents for Profile Verification?
  • Why have I been asked to submit a Proof of Address document?
  • Which countries are not supported by Coinmetro?
  • Why has access to my account been suspended?
  • What happens to my personal data upon account closure?
  • Can I assign a beneficiary to my Coinmetro account?

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