Before submitting a request to close your account, it is very important to ensure there are no fiat or crypto balances in your account. Please ensure that you have withdrawn all assets/currencies from your account.
How to Close Your Account
You can easily submit a request to close your Coinmetro account from your Account Settings.
|On Desktop or Browser
|On the Mobile App
Don't worry if you still have shares or equities in your Coinmetro account - this is simply mirrored from the Ignium platform. You will still have ownership of these shares or equities despite your Coinmetro account being closed.
Your account closure request should be resolved within 30 days of receipt. What happens to my personal data upon account closure?