You can check on the status of a withdrawal from your Coinmetro Wallet if you're using a desktop or browser, or the Assets page if you're using the Mobile app.
On Desktop or Browser |
On the Mobile App |
1. From the Wallets page, scroll down until you find the transaction under "My Wallets" 2. Then, click on it to find the withdrawal status. |
1. Tap on "Assets" 2. Tap on the History symbol in the upper right-hand corner 3. Find the withdrawal and its status at the top of the page.
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Once the withdrawal shows as 'Sent', the funds will be deducted from your Wallet Balances. If you have requested a withdrawal to a new destination, please ensure that you have confirmed this via email. Please check your Inbox (and Junk/Spam folders) for an email titled "Confirm Your New Withdrawal Destination", and click on 'Confirm'.
Explorers for Cryptocurrency Transactions
If you have withdrawn a cryptocurrency asset from your account, and the transaction shows as sent but has not yet reached your external wallet, you can check the status of the transaction on the asset's block explorer.
Asset |
Network |
Explorer |
All ERC-20 Tokens 1inch Network - 1INCH Aave Protocol - AAVE AllianceBlock Nexera - NXRA Ankr - ANKR ApeCoin - APE Audius - AUDIO Band Protocol - BAND Basic Attention Token - BAT Blur - BLUR Cartesi - CTSI Chainlink - LINK Chiliz - CHZ Circuits of Value - COVAL Coinmetro Token - XCM Compound - COMP Convex Finance - CVX Curve DAO - CRV Dai - DAI Decentraland - MANA dYdX - DYDX EncrypGen - DNA EnjinCoin - ENJ Ethereum - ETH Ethereum Name Service - ENS Gala - GALA Holo - HOT Immutable - IMX LTO Network - LTO Lido DAO - LDO Parsiq - PRQ Perpetual Protocol - PERP Polygon - MATIC Qredo - QRDO Quant - QNT Stargate Finance - STG Storj - STORJ SushiSwap - SWAP Synthetix - SNX Syntropy - NOIA Tether - USDT The Graph - GRT The Sandbox - SAND USD Coin - USDC Ultra - UOS UniSwap - UNI Vectorspace AI - VXV Vesper - VSP WhaleRoom - WHL Yearn Finance - YFI |
Ethereum
|
|
Algorand - ALGO |
Algorand |
|
Arbitrum - ARB |
Arbitrum |
|
Avalanche - AVAX |
Avalanche |
|
Bitcoin - BTC |
Bitcoin |
|
Bitcoin Cash - BCH |
Bitcoin Cash |
|
Cardano - ADA |
Cardano |
|
Celo - CELO |
Celo |
|
Cosmos - ATOM |
Cosmos |
|
Dogecoin - DOGE |
Dogecoin |
|
Ethereum - ETH
|
Ethereum Arbitrum Optimism Polygon |
|
Flux Network - FLUX |
Flux |
|
Hathor Network - HTR |
Hathor |
|
Hedera - HBAR |
Hedera |
|
Kadena - KDA |
Kadena |
|
Kusama - KSM |
Kusama |
|
Litecoin - LTC |
Litecoin |
|
Near Protocol - NEAR |
Near |
|
Optimism - OP |
Optimism |
|
Polkadot - DOT |
Polkadot |
|
Ripple - XRP |
Ripple |
|
Solana - SOL |
Solana |
|
Stellar Lumens - XLM |
Stellar |
|
Tezos - XTZ |
Tezos |
TzKT | Tezos Blockchain Explorer |
ThoughtAI - THT |
Thought |
|
USD Coin - USDC
|
Ethereum Polygon |
Please note that Coinmetro does not have any control over the network's processing time.
FAQ
How long does it take?
For a full list of the estimated withdrawal times for Coinmetro's listed assets, please see the following Help Center Article: Estimated Withdrawal Times.
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