When it comes to depositing GBP via Faster Payments, or EUR via SEPA, it is vital that you add the bank account details from the sending bank account onto your deposit form. This will allow our finance team to assign the funds to your Coinmetro account without delays.
How to Add Your Bank Details
To get started, head to the deposit screen:
📱 Via the Coinmetro Mobile App (Recommended)
- From the home screen, tap on "Deposit"
- Select the fiat currency you wish to deposit.
💻 Via Web Browser
- Select "Add Cash"
- Select the fiat currency you want to deposit from the dropdown menu.
For Both (continued)
2. Add your bank details by selecting "Link New IBAN" for EUR SEPA deposits, or for GBP Faster Payments deposits "Add new bank account".
FAQ
Can I add bank details for multiple bank accounts?
Yes, as long as all bank accounts are yours and are under your name, you can add additional bank details by following the same steps above.
What if I have made a deposit without adding my bank details?
If you have already made a deposit but haven't linked your bank details yet, please add them immediately by following the steps above and let our Support team know once you have done so. We'll then let our finance team know and ensure the funds are credited to your account.
Comments
0 comments
Article is closed for comments.