Unfortunately, telephone support is not currently available on Coinmetro. However, please be assured that our dedicated Customer Support team is on hand 24/7 to answer your queries either via live chat or by email at hello@coinmetro.com.

You can contact our Client Support team in a few different ways depending on if you are logged into your account or not.

On Desktop or Browser

Logged out

From the Coinmetro homepage, click on the purple chat icon in the bottom-right corner of your screen. You don't need to be logged into an account to start a chat with this method.

Logged in

if you're logged into your account, from your Coinmetro Dashboard, click on your profile icon (your initials) in the top-right corner. Then, from the dropdown menu click on "Support & FAQ". From here you can start a chat with one of our Customer Support Specialists, or take a look through the Coinmetro Help Center.

On the Mobile app

Tap on "More" in the lower right-hand corner, then "Support center".

The Coinmetro Help Center

Alternatively, you can visit our Help Center which is packed with everything you need to know about our platform! Visit the Coinmetro Help Center