How to Deposit EUR (Euros) Into Your Coinmetro Account – Coinmetro Help Centre

You can deposit EUR into your Coinmetro account in just a few minutes using a couple of different methods. You can use either the Coinmetro mobile app (recommended) or by using a web browser.

To get started, head to the deposit screen:

📱 Via the Coinmetro Mobile App (Recommended)

From the home screen, tap on "Deposit"
Select EUR as the fiat currency you wish to deposit.

💻 Via Web Browser

Select "Add Cash"
Select the EUR currency option from the dropdown menu.

Next, you'll need to select your deposit method. Coinmetro supports EUR deposits for Bank Transfers, Credit/Debit Card, and Apple Pay/Google Pay.

🏦 How to Deposit EUR via Bank Transfer

1. After selecting EUR as your currency, click on "Change", and then select "Bank Transfer". You will then need to select either SEPA Bank Transfer or SWIFT depending on your region.

Depositing EUR by SEPA Bank Transfer

If you are located within a SEPA zone, you can choose the EUR - SEPA Bank Transfer option.

Make sure your bank details have been linked to your Coinmetro account by selecting "Link New IBAN". We need to link your details so that we can match incoming funds to your Coinmetro account without delays. Fiat deposits made to accounts where bank details have not been added may take longer to be assigned.

You will now be presented with Coinmetro's bank details. You now need to send your funds from your banking app or online banking account to these details. This information can be entered in seconds by clicking on the Copy symbol pictured below, and then by pasting the information into your banking app.

Once the payment has been sent, click on "I've Sent the Funds". The funds will arrive in your Coinmetro account within the timeframe specified on the deposit screen.

Depositing EUR by SWIFT

If you're located outside of the SEPA zone, you can still deposit EUR using the SWIFT transfer option.

You won't be asked to link your IBAN using this method. You will next be presented with Coinmetro's bank details* and a Compulsory Reference. This reference must be entered when making the payment from your banking app so that we can assign the incoming funds to your Coinmetro account.

You now need to send your funds from your banking app or online banking account to these details. This information can be entered in seconds by clicking on the Copy symbol pictured below, and then by pasting the information into your banking app.

Once all of the information has been entered and the payment has been sent, the funds will arrive in your Coinmetro account within the timeframe that was specified on the deposit screen.

*Please note that our EUR SWIFT banking details have recently been updated, so please ensure that you double-check our account details before initiating your transaction. If you have sent any funds to our previous IBAN, rest assured the funds will be automatically returned to your bank account within a few days.

💳 How to Deposit EUR Using a Credit or Debit Card

Please note that card deposits are currently only available using the Coinmetro mobile app.

1. After selecting your fiat currency, tap the "Credit Card" payment method. If you haven't made a card deposit before, you'll be prompted to add a new card. Simply enter the card details and tap "Add Card" to continue.

If you've previously deposited by card, you'll have the option to either add a new card or select a previously saved card.

2. Enter the amount you want to deposit and tap "Confirm". You'll then be redirected to our card payment processor to complete the payment.

Note: For additional security purposes, you may be required to enter a One-Time Password (OTP) provided by your bank to verify the transaction.

📱How to Deposit EUR Using Apple Pay or Google Pay

Please note that Apple Pay or Google Pay deposits are currently only available on the Coinmetro mobile app.

1. After selecting your fiat currency, tap the "Apple Pay" or "Google Pay" payment method.

2. Enter the amount you want to deposit and tap "Confirm".

3. Follow the instructions on the Apple Pay or Google Pay pop-up to complete the payment.

Note: For additional security purposes, you may be required to enter a One-Time Password (OTP) provided by your bank to verify the transaction.

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FAQs

⏱️ How long does it take?

EUR SEPA transfers are usually instant, but in some cases, they can take up to two business days to arrive with us. We kindly ask that you allow two full business days (not including weekends) for your funds to arrive. Banking cut-off times, weekends, and holidays can affect how long it takes for funds to reach us from your bank.

EUR SWIFT deposits can take up to five business days for your funds to arrive. We kindly ask you to please allow five full business days for the funds to arrive in your Coinmetro account. To ensure your EUR SWIFT deposit arrives within the specified time frame, please ensure that your compulsory reference has been included in your transaction. This will allow our Finance team to assign your deposit to your account faster.

Credit or Debit Card/Apple Pay/Google Pay deposits are usually instant, but may take a few minutes to show in your account.

💸 What are the fees?

You can find all information on our fiat deposit fees here: What are the fees on Coinmetro?

👥 Can I deposit from a third party?

No, we do not accept deposits from third parties. Any deposits made in a name other than your own will be returned at your expense.

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