The Realio Network is currently undergoing a protocol upgrade, which will provide an increase in RIO block rewards among other improvements such as long-term fixes to the multi-chain bridge, to ensure the network's continued success. As a result, the Realio network is currently undergoing a significant network code upgrade and token re-issuance across the Ethereum Network (and the BNB Smart Chain which is not supported at Coinmetro).
A snapshot date was announced for October 30th, 2024, which was the beginning of the "blackout period". All RIO holders are advised to avoid transacting with RIO on the Ethereum and BNB Smart Chain networks during the blackout period. There is currently no set date for when this process is expected to be completed, but the Realio team will announce on their socials when the blackout period is over and when users can start making transactions with RIO again. Stay updated
How does this affect me as a Coinmetro user?
As part of the Realio Network Upgrade, we have temporarily suspended deposits and withdrawals for the Realio (RIO) token as of October 31st, 2024. This brief pause allows us to facilitate the RIO token migration. During this time, RIO trading on the Coinmetro platform will remain unaffected.
We are actively working on the migration process and are striving to complete it as swiftly as possible. After the migration has been completed, we will promptly notify all Coinmetro users via email and on our social channels when deposits and withdrawals are enabled again for the new RIO token contract.
Important to Know
Once the migration has been completed, we will no longer support transactions for the old RIO token contract. Once deposits and withdrawals for RIO are enabled again, please make sure you only use the new updated RIO contract address for any future deposits and withdrawals to avoid any potential issues or losing your funds.
Should you have any questions about this, please don't hesitate to contact our 24/7 live customer support team either on our website or via the Coinmetro mobile app, or alternatively feel free to send us an email at hello@coinmetro.com.
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