General FAQ

Frequently asked about topics or questions

CoinMetro avatar
19 articles in this collection
Written by CoinMetro

What is PARSIQ and how to participate in the CoinMetro PRQ IEO

What is PARSIQ and how to participate in the PRQ IEO with CoinMetro Direct
CoinMetro avatar
Written by CoinMetro
Updated today

If you did not or cannot receive e-mails

CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Why would my XCM balance show zero?

When the available balance in your account shows 0 XCM, is time to make sure you can trade on the platform.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

What are CoinMetro's fees?

Fiat and crypto fees for deposits and withdrawals
CoinMetro avatar
Written by CoinMetro
Updated today

Setup Two Factor Authentication

How to secure your CoinMetro account from unauthorized access using 2FA
CoinMetro avatar
Written by CoinMetro
Updated today

Source of Wealth

Source of Wealth describes the way (or ways) in which you accumulated the money being used to fund your CoinMetro account
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Do you offer a trading API?

Details on how our platform will be connected through our API.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

CoinMetro Apps for iOS & Android

Download the CoinMetro app, authorize your device, and have easy access to the CoinMetro platform.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Withdrawals missing or pending

The process for withdrawing Euro or Crypto
CoinMetro avatar
Written by CoinMetro
Updated today

My camera is not working when verifying my profile

Access to the camera or issues with the selfie portion of the KYC.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Ambassador System & Referrals

Why should I become an Ambassador? And how does it work?
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Utility tokens and Security tokens

What are the differences between them?
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Cryptocurrency Withdrawals

How to withdraw cryptocurrencies from your CoinMetro wallet
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

The CoinMetro Ambassador Program

As a CoinMetro Ambassador, you can benefit directly, with your friend as a referral, or by running a heavily trafficked website!
CoinMetro avatar
Written by CoinMetro
Updated this week

What is leverage?

Explanation of the leverage concept in margin trading.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Maker vs. Taker and our proposal

What is Marker and Taker in Crypto
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

How do I unsubscribe from your mailing list?

How to stop recieving email notifications from CoinMetro.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

Why is KYC Important?

Today, every legal and transparent financial product requires KYC verification.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago

How do I contact CoinMetro?

Our main media channels to contact CoinMetro support and where to find the latest news.
CoinMetro avatar
Written by CoinMetro
Updated over a week ago