Deposits and Withdrawals | CoinMetro Help Center

FAQ

What happens if I have sent my cryptocurrency using the wrong network?

It is very important that when depositing cryptocurrency, this has been sent on the correct network. Here's why:

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How to create an ERC-20 wallet address

Everything you need to know about generating an ERC20 wallet address on CoinMetro

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What are Gas fees on the Ethereum Network?

Everything you need to know about Gas fees and gas limits on the Ethereum network

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Can I deposit funds from a joint bank account?

Wanting to deposit from a joint bank account? Here's what you need to know:

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Can I deposit using a virtual or pre-paid card?

Unfortunately, we cannot accept payments from virtual or pre-paid cards. Here's what you need to know:

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Where can I find my wallet address?

Everything you need to know when finding your wallet address

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What are the deposit limits for fiat?

All the information you need on fiat deposit limits

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Deposits

How do I deposit fiat into my CoinMetro account?

Everything you need to know to deposit fiat currencies into your CoinMetro account

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How do I make a credit card deposit?

Everything you need to know about adding funds to your CoinMetro account via credit card.

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How do I deposit EUR via bank transfer into my CoinMetro account?

Everything you need to know about adding euros to your CoinMetro account.

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How do I deposit cryptocurrencies into my CoinMetro account?

Everything you need to know to receive BTC, ETH, QNT, and other supported cryptocurrencies into your CoinMetro account

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How do I deposit GBP via bank transfer into my CoinMetro account?

Everything you need to know to add Great British Pounds into your CoinMetro account via the UK Faster Payments System.

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How do I deposit AUD via bank transfer into my CoinMetro account?

Everything you need to know to add Australian Dollars into your CoinMetro account via the SWIFT international network.

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How do I deposit USD from outside the United States?

Everything you need to know about adding United States Dollars to your CoinMetro account.

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How do I deposit USD via bank transfer into my CoinMetro account?

Everything you need to know about depositing USD into your CoinMetro account

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Where is my deposit?

Where is my cryptocurrency deposit?

If you are having issues with your cryptocurrency deposit, please carefully read the following...

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Where is my USD deposit?

If you are having issues with your USD deposit, please carefully read the following...

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Where is my EUR deposit?

If you are having issues with your EUR deposit, please carefully read the following article

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Where is my GBP deposit?

If you are having issues with your GBP deposit, please carefully read the following article...

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Where is my AUD deposit?

If you are having issues with your AUD deposit, please carefully read the following article

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Where is my credit card deposit?

If you are having issues with your credit card deposit, please carefully read the following...

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Updated yesterday

Where is my USD deposit? (OOUS)

If you are having issues with your USD deposit, please carefully read the following...

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Updated over a week ago

Withdrawals

How do I withdraw cryptocurrency from my CoinMetro account?

How to withdraw cryptocurrencies from your CoinMetro wallet

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How do I withdraw USD from my CoinMetro account?

Everything you need to know about withdrawing United States Dollars to your bank account.

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Updated over a week ago

How do I withdraw AUD from my CoinMetro account?

Everything you need to know about withdrawing Australian dollars to your bank account via the SWIFT network.

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How do I withdraw EUR from my CoinMetro account?

Everything you need to know about withdrawing euros to your bank account.

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How do I withdraw GBP from my CoinMetro account?

Everything you need to know about withdrawing Great British Pounds to your bank account.

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How do I withdraw fiat from my CoinMetro account?

Everything you need to know about withdrawing fiat - EUR, USD, GBP, or AUD.

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Where is my withdrawal?

Why are my ACH withdrawals locked?

Withdrawals locked due to ACH funds? Here's what you need to know:

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Where is my cryptocurrency withdrawal?

If you are having issues with your cryptocurrency withdrawal, please carefully read the following article

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Where is my USD withdrawal?

If you are having issues with your USD withdrawal, please carefully read the following article

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Where is my EUR withdrawal?

If you are having issues with your EUR withdrawal, please carefully read the following article

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Where is my GBP withdrawal?

If you are having issues with your GBP withdrawal, please carefully read the following article

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Where is my AUD withdrawal?

If you are having issues with your AUD withdrawal, please carefully read the following article

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Updated over a week ago