Profile Verification/Know Your Customer (KYC)

Everything you need to know about CoinMetro's profile verification process

6 articles in this collection
Written by CoinMetro

Everything you need to know about Profile Verification/KYC

Find out why the profile verification process is important and our tips to make it smoother

Written by CoinMetro
Updated over a week ago

Why have I been asked to resubmit my selfie?

Everything you need to know for a smooth process when submitting your selfie for profile verification

Written by CoinMetro
Updated over a week ago

Why have I been asked to resubmit my identification document?

Everything you need to know for a smooth process when submitting your identification document for profile verification

Written by CoinMetro
Updated over a week ago

Can I submit my ID documents/selfie for profile verification (KYC) via live chat or email?

Trying up upload your profile verification (KYC) documents via live chat/email? Here's what you need to know:

Written by CoinMetro
Updated over a week ago

Why have I been asked to submit a Proof of Address document?

If we have reached out and asked that you provide us with proof of address, here's what you need to know:

Written by CoinMetro
Updated over a week ago

What verification do I need to deposit USD?

Everything you need to know about additional verification for USD deposits and withdrawals

Written by CoinMetro
Updated over a week ago