Profile Verification/Know Your Customer (KYC)

Profile Verification, Address Verification and Business Verification

12 articles in this collection
Written by CoinMetro

Compliance and Regulations

Coinmetro's AML, CTF and KYC/KYT Verification Practices

How we keep everyone's funds around the exchange away from unclear or unwanted risk exposures.

Written by CoinMetro
Updated over a week ago

Profile Verification

Everything You Need to Know About Profile Verification/KYC

Find out why the profile verification process is important and our tips on getting your account verified faster.

Written by CoinMetro
Updated over a week ago

Why is Profile Verification important?

Today, every legal and transparent financial product requires some level of verification.

Written by CoinMetro
Updated over a week ago

Why do I need to complete a personal questionnaire?

In order to comply with financial regulations and laws, we now require our users to complete a personal questionnaire.

Written by CoinMetro
Updated over a week ago

What verification do I need to deposit USD?

Everything you need to know about additional verification for USD deposits and withdrawals

Written by CoinMetro
Updated over a week ago

Why have I been asked to resubmit my selfie for Profile Verification?

Everything you need to know when submitting your selfie for Profile Verification.

Written by CoinMetro
Updated over a week ago

Can I submit my ID documents/selfie for Profile Verification (KYC) via live chat or email?

Trying to upload your profile verification (KYC) documents via live chat/email? Here's what you need to know...

Written by CoinMetro
Updated over a week ago

Business Accounts

What is the difference between a personal and a business account?

The difference between a personal account and a business account at Coinmetro.

Written by CoinMetro
Updated over a week ago

What verification is required when creating a business account?

Everything you need to know when creating a Coinmetro account for your business or company.

Written by CoinMetro
Updated over a week ago

Address Verification

How can I update or change my residential address?

How to update your address on your Coinmetro account.

Written by CoinMetro
Updated over a week ago

How long does Address Verification take?

How long it takes on average for us to review your proof of address documents.

Written by CoinMetro
Updated over a week ago

Which documents are accepted as Proof of Address?

The documents we currently accept for proof of address.

Written by CoinMetro
Updated over a week ago