CoinMetro FAQ

Why are my funds unavailable?

Everything you need to know if all or some of your account balance is not available for use

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Updated over a week ago

Why is the Swap Widget Disabled?

Everything you need to know if swap is disabled

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Updated this week

Why is there a negative balance on my TraM allocation?

Everything you need to know about a negative balance on your TraM allocation

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Updated over a week ago

How do I delete my CoinMetro Account?

Thinking of closing your account? Here's everything you need to know:

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Updated over a week ago

Can I ask Customer Support for advice on my taxes?

When it comes to asking us for advice on your taxes, here's what you need to know:

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Updated over a week ago

Can I exchange fiat-to-fiat on CoinMetro?

Trying to make a fiat-to-fiat transaction? Here's what you need to know:

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Updated over a week ago

Is CoinMetro hiring?

Considering applying for a career at CoinMetro? Here's what you need to know:

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Updated over a week ago

What is SWIFT?

Everything you need to know about SWIFT transactions

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Updated over a week ago

What is the CoinMetro Bond?

The CoinMetro Bond is a way to earn daily interest that can be converted into equity-like tokens or XCM after a period of two years.

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Updated over a week ago

The CoinMetro Bond and Tiers

Our ecosystem makes the investing and trading experience more rewarding. Upgrade your account tier and receive a higher bond interest rate!

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Updated over a week ago

What are the fees on CoinMetro?

The fees charged from various CoinMetro products and services are listed here.

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Updated over a week ago

Does CoinMetro offer Phone Support?

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Updated over a week ago

What happens to my data upon account closure?

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Updated over a week ago

Which cryptocurrencies are listed at CoinMetro?

Listings including and beyond all the major digital assets like Bitcoin, Ethereum, Ripple, and Litecoin.

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Updated over a week ago

CoinMetro's Affiliate Program & Referrals

Why should I become a CoinMetro affiliate? How does it work?

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Updated over a week ago

What are the deposit times for CoinMetro's listed assets?

All the information you need to know about deposit times for our listed assets

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Updated over a week ago

Maker Fees vs Taker Fees

CoinMetro's commission for maker and taker orders, and what the difference is between the two order types.

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Updated over a week ago

CoinMetro Mobile Apps for iOS & Android

Everything you need to know about the CoinMetro Mobile App

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Updated over a week ago

How to use CoinMetro's trading API?

Details on how our platform is connected through our APIs.

Written by CoinMetro
Updated over a week ago