Coinmetro FAQ

Answers to the most Frequently Asked Questions from customers

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47 articles in this collection
Written by CoinMetro
Transactions & Fees FAQ

Where can I find my Transaction History?

How to find your Coinmetro Transaction History.
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Written by CoinMetro
Updated over a week ago

How can I report my Capital Gains taxes?

How to report your Capital Gains taxes.
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Written by CoinMetro
Updated over a week ago

What are the fees on Coinmetro?

Everything you need to know about the fees on Coinmetro.
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Written by CoinMetro
Updated this week

The Ethereum Merge at Coinmetro

Everything you need to know about the Ethereum Merge and how it will affect Coinmetro.
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Written by CoinMetro
Updated over a week ago

What are the deposit times for Coinmetro's listed assets?

All the information you need to know about the deposit times for our listed assets!
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Written by CoinMetro
Updated over a week ago

What are the withdrawal times for Coinmetro's listed assets?

All the information you need to know about the withdrawal times for our listed assets!
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Written by CoinMetro
Updated over a week ago

Can I exchange fiat-to-fiat on Coinmetro?

Trying to make a fiat-to-fiat transaction? Here's what you need to know.
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Written by CoinMetro
Updated over a week ago

How can I export my transaction history?

How to download your transaction history statement for your Coinmetro account.
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Written by CoinMetro
Updated over a week ago

Why are my funds unavailable?

Everything you need to know if all or some of your account balance is not available for use.
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Written by CoinMetro
Updated over a week ago

Where can I find my XRP destination tag?

How to withdraw your XRP successfully from your Coinmetro account to another exchange or wallet.
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Written by CoinMetro
Updated over a week ago

Where is my cryptocurrency deposit?

Having issues with your crypto deposit?
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Written by CoinMetro
Updated over a week ago

Where is my cryptocurrency withdrawal?

Having some issues with your crypto withdrawal?
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Written by CoinMetro
Updated over a week ago

Where is my EUR deposit?

If your EUR deposit has not arrived yet, here's what you need to know.
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Written by CoinMetro
Updated over a week ago

Where is my EUR withdrawal?

Having issues with your EUR withdrawal?
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Written by CoinMetro
Updated over a week ago

Where is my credit card deposit?

If your credit/debit card deposit has not arrived yet, here's what you need to know.
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Written by CoinMetro
Updated over a week ago

Where is my USD deposit?

If you are having issues with your USD deposit, please carefully read the following...
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Written by CoinMetro
Updated over a week ago

Where is my USD withdrawal?

Not received your USD withdrawal yet? Here's what you need to know.
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Written by CoinMetro
Updated over a week ago

Where is my GBP deposit?

If your GBP deposit has not arrived yet, here's what you need to know.
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Written by CoinMetro
Updated over a week ago

Where is my GBP withdrawal?

If your GBP hasn't arrived yet, here's what you need to know.
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Written by CoinMetro
Updated over a week ago

Where is my AUD deposit?

If your AUD deposit has not arrived yet, here's what you need to know.
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Written by CoinMetro
Updated over a week ago

Where is my AUD withdrawal?

If your AUD withdrawal has not arrived yet, here's what you need to know.
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Written by CoinMetro
Updated over a week ago
Crypto & Trading Platforms FAQ

Why can't I allocate XCM as collateral?

Having issues using XCM as collateral on the Margin Platform? Here's what you need to know.
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Written by CoinMetro
Updated over a week ago

How long does it take for a limit order to fill?

Waiting for your limit order to fill? Here's what you need to know.
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Written by CoinMetro
Updated over a week ago

Which cryptocurrencies are listed on Coinmetro?

Listings including and beyond all the major digital assets like Bitcoin, Ethereum, Ripple, and Litecoin.
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Written by CoinMetro
Updated over a week ago

Why can't I sell XCM?

If you're having issues selling your XCM tokens, here's what you need to know.
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Written by CoinMetro
Updated over a week ago

What platforms and tools does Coinmetro offer?

All of the different platforms and trading tools you can find on Coinmetro.
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Written by CoinMetro
Updated over a week ago

Which pairs are available on Coinmetro's Exchange Platform?

All pairs that are currently available on the Coinmetro Exchange Platform.
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Written by CoinMetro
Updated over a week ago

Which exchange pairs are available on Coinmetro's Margin Platform?

All exchange pairs that are currently available on the Coinmetro Margin Platform.
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Written by CoinMetro
Updated over a week ago

Why is the Swap Widget disabled?

Everything you need to know if the Dashboard Swap Widget is disabled
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Written by CoinMetro
Updated over a week ago

Why is there a negative balance on my TraM?

Everything you need to know about a negative balance on your TraM allocation
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Written by CoinMetro
Updated over a week ago

Does Coinmetro Support NFTs?

Coinmetro does not currently support NFTs. Here's what you need to know.
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Written by CoinMetro
Updated over a week ago