CoinMetro FAQ

Is CoinMetro hiring?

Considering applying for a career at CoinMetro? Here's what you need to know:

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Why is my account balance unavailable?

Everything you need to know if all or some of your account balance is not available for use

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Can I ask Customer Support for advice on my taxes?

When it comes to asking us for advice on your taxes, here's what you need to know:

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How do I delete my CoinMetro Account?

Thinking of closing your account? Here's everything you need to know:

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What is SWIFT?

Everything you need to know about SWIFT transactions

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Can I exchange fiat-to-fiat on CoinMetro?

Trying to make a fiat-to-fiat transaction? Here's what you need to know:

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How can I get help?

Having some trouble? Don't worry, we're here to help!

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Does CoinMetro offer Phone Support?

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What happens to my data upon account closure?

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What is the CoinMetro Bond?

The CoinMetro Bond is a way to earn daily interest that can be converted into equity-like tokens or XCM after a period of two years.

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The CoinMetro Bond and Tiers

Our ecosystem makes the investing and trading experience more rewarding. Upgrade your account tier and receive a higher bond interest rate!

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Overview of Fees at CoinMetro

The fees charged from various CoinMetro products and services are listed here.

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Which cryptocurrencies are listed at CoinMetro?

Listings including and beyond all the major digital assets like Bitcoin, Ethereum, Ripple, and Litecoin.

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CoinMetro's Affiliate Program & Referrals

Why should I become a CoinMetro affiliate? How does it work?

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What are the deposit times for CoinMetro's listed assets?

All the information you need to know about deposit times for our listed assets

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Maker Fees vs Taker Fees

CoinMetro's commission for maker and taker orders, and what the difference is between the two order types.

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CoinMetro Mobile Apps for iOS & Android

Everything you need to know about the CoinMetro Mobile App

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How to use CoinMetro's trading API?

Details on how our platform is connected through our APIs.

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How can I contact CoinMetro?

Here are our main media channels to contact CoinMetro's Customer Support and follow the latest updates.

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