Typically, if your card transaction is unsuccessful, it will be due to one of the common reasons below:
the cardholder's name does not match the account name;
the transaction was declined on your bank's side. Please contact your bank to clarify this;
the card is not valid for e-commerce, cryptocurrency, or foreign transactions;
the card is not enrolled for 3D Secure transactions;
insufficient funds or exceeded card limits;
the cardholder entered the wrong 3D Secure password;
the wrong CVC code or expiry date has been entered;
the card is expired;
the card is pre-paid or a virtual card;
a repeated amount of small transactions were sent;
the amount is more than 5,000 EUR/GBP/USD.
If you have checked all of the above and your bank has confirmed that the transaction was successful on their side, please contact our customer support team for more information.