What is IP Verification?

IP Verification is a security tool that we offer to provide you with improved security over your account. With IP Verification enabled, we ask you to review and authorize every new IP address that accesses your account on the platform via email.

How to turn on IP Verification

On Desktop

Click on either the menu icon (the coloured circle with your initials in the upper right-hand corner) or the sidebar on the left-hand side of your Coinmetro Dashboard, then click on Account.

On the Coinmetro Mobile app

Click on the menu icon in the upper left-hand corner of your Dashboard.

Then, from your account settings, select the 'Security' tab and click on the toggle switch to turn on IP Verification.

How to Disable IP Verification

If your IP is dynamic, or for any reason, you'd rather not use this additional security feature, you can deactivate it; however, you will need to enable Two-Factor Authentication (2FA) first.

With Two-Factor Authentication activated, you can then head back into your Security Settings and switch IP Verification off.

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