When it comes to submitting a valid proof of address document to verify your address, please note that wait times are usually around 48 hours; although this may take a little longer when we have a higher volume of documents to review.

Our team is working to review all verification documents in the order that they have been received by us. It is not possible to have your documents prioritized as we value each and every one of our customers.
´╗┐Please rest assured that our team will review your documents as soon as possible. In the meantime, we thank you for your patience whilst the team checks all submissions as fast as they can.

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