At times, you may experience some issues using Coinmetro on a mobile browser such as taking a long time to load, the browser app crashing, or not loading at all.
Here are some troubleshooting steps that may be helpful for you, depending on the browser you are using:
For Mobile Browsers on iOS (iPhone)
Open your phone Settings
Click on iPhone Storage
Find the relevant browser
Click on Website Data > Remove All Website Data
Open the Browser app, head to coinmetro.com and try again.
For Mobile Browsers on Android Mobile Devices (Samsung, Huawei, Google Pixel etc.)
Go to Settings > Device Care
Click Optimise now. Once complete, tap Done.
Should the above method fail, please try the following:
Go to Settings > Apps
Select the relevant Browser App > Storage
Click on Clear Cache
Re-open the Browser, login and try again.
What if none of the above steps work for me?
Should the above steps fail regardless of which device you are using, we would advise you to please try using another device.