When it comes to depositing GBP via Faster Payments, or EUR via SEPA, it is vital that you add the bank account details from the sending bank account onto your deposit form. This will allow our finance team to assign the funds to your Coinmetro account without delays.


Adding an IBAN (EUR SEPA)

Firstly, you will need to head over to your Coinmetro dashboard, then click Deposit. Then, select your chosen currency and deposit method.

On the deposit form, underneath My Linked IBANs, enter your IBAN, then click Continue and then Confirm to save.


Adding a Sort Code and Account Number (GBP Faster Payments)

Firstly, you will need to head over to your Coinmetro dashboard, then click Deposit. Then, select your chosen currency and deposit method.

On the deposit form, underneath My Linked Bank Accounts, enter your sort code and account number, then click Continue and then Confirm to save.


Can I add bank details for multiple bank accounts?

Yes, as long as both of those accounts are yours and are in your name.

If you have previously made a deposit from a different bank account, open the deposit form and underneath My Linked IBANs/Bank Accounts, click on the '+' symbol, then enter your IBAN/sort code and account number. Click the Continue button and then Confirm to save.


What if I forgot to add my bank details?

If you have made already made a deposit and have not entered your IBAN or Sort Code & Account Number, please add this immediately and let Customer Support know once you have done so. We can then let our finance team know, and ensure the team credit the funds to you.


Not added your bank details yet?

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