Changing your password

If you would like to change your CoinMetro account password, you can do so by firstly heading to My Account, then Security.

Then, head to the bottom of the page and follow the steps to change your password.

Recovering/resetting your password

Should you have forgotten your password, or if you are experiencing issues with your login credentials, please try the password recovery tool on the Login page.

You will find it under the yellow 'Log In To CoinMetro' button. Please select 'Forgot password?'.

You will then be required to enter the email address associated with your CoinMetro account and complete the reCAPTCHA.

Select 'Send Recovery Email', then follow the instructions provided in the email.

Should you have any questions, or you still experience issues with the login, please feel free to contact our 24/7 live chat support again, or e-mail us at

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