How to change your password

If you would like to change your Coinmetro account password, you can do so from your account settings. Firstly, click on the menu (the coloured circle with your initals in the upper right-hand corner), then head to My Account.

From here, click on Security and scroll down until you see Change Password

How to reset your password

Should you have forgotten your password, or if you are experiencing issues with your login credentials, please try the password recovery tool on the Login page.

You will find it under the orange 'Log In To Coinmetro' button. Please click 'Forgot password?'.

You will then be required to enter the email address associated with your Coinmetro account and complete the reCAPTCHA.

Click on 'Send Recovery Email', then follow the instructions provided in the email.

Should you have any questions, or you still experience issues with the login, please feel free to contact our 24/7 live chat support again, or e-mail us at

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