CoinMetro does not support deposits of Non-Fungible Tokens (NFTs).

Although a token may be supported on the network of a token that CoinMetro supports, such as the Hathor Network, we do not support any NFTs on this network.

If an NFT was a deposit on the Hathor Network, for example, this would arrive to us as the ERC-20 version of the HTR token with a 0.01 value.

Please do not deposit NFTs to CoinMetro, as this will result in the permanent loss of your funds.

Before depositing an asset to CoinMetro, it is important to check that this is supported on our platform. For a list of all of the supported assets on CoinMetro, click here.

Our 24/7 live Customer Support team are available around the clock and are dedicated to answering any questions or feedback you may have. Simply click the blue chat bubble in the bottom right-hand corner to contact us! If you cannot see the chat bubble, please disable browser plugins.

Alternatively, feel free to email us at hello@coinmetro.com - we will respond within minutes!

Did this answer your question?