When it comes to depositing Ethereum or an ERC20 token to your CoinMetro account, you will need to generate an ERC20 wallet address on your CoinMetro account.

This can easily be achieved by simply heading to your dashboard, selecting the deposit option towards the upper right-hand corner, and selecting an ERC20 token to deposit to your CoinMetro account.

Please note, that once an ERC20 wallet address is generated and used, this will be permanently assigned to your CoinMetro account.

Addresses are recycled unless they are used, so please ensure you use your generated address within 7 days to avoid risking the loss of your funds. CoinMetro is not responsible for recovering funds or liable for losses if funds are sent to an address that has been recycled.

Our 24/7 live Customer Support team are available around the clock and are dedicated to answering any questions or feedback you may have. Simply click the blue chat bubble in the bottom right-hand corner to contact us! If you cannot see the chat bubble, please disable browser plugins.

Alternatively, feel free to also email us at hello@coinmetro.com - we will respond within minutes!

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