Unfortunately, telephone support is not available at Coinmetro.

Please be assured that our dedicated Customer Support team are on hand 24/7 to answer your queries either via live chat or by email at hello@coinmetro.com.

You can contact our Customer Support team in a few different ways depending on if you are logged into your account or not.


Logged Out

From the Coinmetro home page, select the blue chat bubble in the bottom right-hand corner.

From here, you can start an instant chat with our customer support team. The team will respond within minutes.


Logged In

If you're logged into your account - from your Coinmetro Dashboard, click on your profile icon (your initials) in the top-right corner. Then, from the dropdown menu click 'Support'. From here you can start a chat with one of our Customer Support Specialists, or take a look through the Coinmetro Help Center.

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