So, what is Stellar?

Stellar is a decentralized, hybrid blockchain platform that aims to help facilitate the cross-asset transfer of value at high speed and extremely low cost – just a fraction of a penny. As a company, Stellar is aiming to build an open financial system that gives people of all income levels access to low-cost financial services.

For more information on Stellar, you can visit their official website here.

You can also read more about Stellar on the CoinMetro blog here!


How to buy or sell XLM on CoinMetro

For all information on how to buy XLM using either our dashboard swap widget or our exchange platform, please click here.

For all in-depth information on how to sell XLM using either our dashboard swap widget (suitable for beginners) or our exchange platform, please click here.

How to receive/deposit XLM

For all in-depth information on how to deposit XLM into your CoinMetro account, please click here.

How to send/withdraw BTC

For all in-depth information on how to withdraw XLM from your CoinMetro account, please click here.

Important Note - To request a withdrawal, your account profile needs to be verified as well as having the funds to cover your withdrawal. The first time a withdrawal is made to a destination, the destination needs to be verified via e-mail. If you have 2-Factor Authentication enabled for withdrawals, you will be asked to input the code for each withdrawal, approved or not. We suggest enabling 2-Factor Authentication to protect your account.

Withdrawals waiting for approval can be cancelled and withdrawal status can be found by selecting the wallet on the GO! Dashboard. Approved withdrawals cannot be cancelled. If there is no Cancel button, there should be a transaction ID (TXID). This is a link to the relevant tx hash (Transaction Hash) on a blockchain explorer website.

We hope this article has given you all the information you need on buying, selling, depositing and withdrawing XLM.

Our 24/7 live Customer Support team are available around the clock and are dedicated to answering any questions or feedback you may have. Simply click the blue chat bubble in the bottom right corner of any CoinMetro page to contact us! If you cannot see the chat bubble, please disable browser plugins.

Feel free to also email us at hello@coinmetro.com - we will respond within minutes!

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