So, what is Ethereum/ETH?

"Ethereum is open access to digital money and data-friendly services for everyone – no matter your background or location. It's a community-built technology behind the cryptocurrency ether (ETH) and thousands of applications you can use today."

- Ethereum.org

To put this simply, Ethereum is essentially a network that allows you to send and receive cryptocurrency assets for a small fee.

Ether (ETH) is the utility token on the Ethereum network. The network needs Ether to pay for the resources needed to run an application or program. It is essentially a unique piece of code. Whilst ether is used for speculation it’s built to fuel applications built on Ethereum. Think of it as paying for computing power for your applications - bad code costs more! Ethereum was the pioneer in smart contracts.

How to buy or sell ETH on CoinMetro

For all in-depth information on how to buy ETH using either our dashboard swap widget (suitable for beginners) or our exchange platform, please click here.

For all in-depth information on how to sell ETH using either our dashboard swap widget (suitable for beginners) or our exchange platform, please click here.

How to receive/deposit ETH

For all in-depth information on how to deposit ETH into your CoinMetro account, please click here.

If you're depositing from another exchange, it is important to ensure they support sending funds to ETH contracts, or use a full ETH wallet as an intermediary.

Note: As CoinMetro uses smart contracts for Ethereum and ERC-20 token deposits, the amount of gas required is slightly higher than a typical transfer. To be sure that your transaction is successful, please set the transaction gas limit to 55,000 for ETH. The fee difference is minimal. If your gas limit is too low, the transaction will simply be rejected by the Ethereum network. There is no risk for loss of assets caused by a too low gas limit.

How to send/withdraw ETH

For all in-depth information on how to withdraw ETH from your CoinMetro account, please click here.

Important Note - To request a withdrawal, your account profile needs to be verified as well as having the funds to cover your withdrawal. The first time a withdrawal is made to a destination, the destination needs to be verified via e-mail. If you have 2-Factor Authentication enabled for withdrawals, you will be asked to input the code for each withdrawal, approved or not. We suggest enabling 2-Factor Authentication to protect your account.

Withdrawals waiting for approval can be cancelled and withdrawal status can be found by selecting the wallet on the GO! Dashboard. Approved withdrawals cannot be cancelled. If there is no Cancel button, there should be a transaction ID (TXID). This is a link to the relevant tx hash (Transaction Hash) on a blockchain explorer website.

We hope this article has given you all the information you need on buying, selling, depositing and withdrawing ETH.

Our 24/7 live Customer Support team are available around the clock and are dedicated to answering any questions or feedback you may have. Simply click the blue chat bubble in the bottom right corner of any CoinMetro page to contact us! If you cannot see the chat bubble, please disable browser plugins.

Feel free to also email us at hello@coinmetro.com - we will respond within minutes!

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