Deposit AUD via bank transfer into your CoinMetro account in three easy steps.
First, ensure that you have completed your Profile Verification, as it is required to deposit fiat into your CoinMetro account. (What do I need to know about verifying my profile?).
Second, head over to yourCoinMetro Dashboard, click "Deposit" and choose AUD - SWIFT from the list to locate your individual reference.
Third, send us your funds from your bank account using the reference provided in your CoinMetro account. We need to have this reference in order to be able to match the funds to your account.
Ensure to use the bank details provided for CoinMetro as shown on the deposit screen of your account, double-checking each time you send funds. We are adding new banking partners and details may change from time to time.
Where can I send funds from?
Funds can only come from a bank account in your own name. When choosing to send AUD, funds must be sent via the SWIFT international network.
How long does it take?
AUD SWIFT transfers take 2-5 business days on average. Banking cut-off times, weekends and holidays can affect how long it takes for funds to travel from your bank, through intermediary banks to reach us here at CoinMetro.
If your funds haven’t arrived after five working days, please let us know and provide us with a proof of payment document that shows the following details:
Your sending account details and account name
The date of transfer, amount and currency
The bank details where funds were sent
This information will allow us to double-check with our Finance team and banking partner. Proof of payment documents for SWIFT transfers are often called an MT103.
What are the fees?
CoinMetro charges a flat fee of 5 AUD for an AUD deposit. However, when sending funds via the SWIFT network, you will likely be charged fees by your banking provider and intermediary banks. Depending on how your bank sends the SWIFT transfer, those fees may be paid upfront or may be charged along the way by intermediary banks. We advise you to confirm with your bank about how they send funds and the applicable charges.
What can I trade?
Using the Buy/Sell Swap feature on the Dashboard, you can buy any of our listed cryptocurrencies using AUD. We also have dedicated trading pairs on our Exchange platform: BTC/AUD and ETH/AUD.
Our support team is available around the clock — if you have any questions or feedback, simply click the blue chat bubble in the corner of any CoinMetro page to contact us! (If you cannot see the chat bubble, please disable browser plugins).
You can also email us at email@example.com and we will respond to you within minutes!