The first step is to fund your CoinMetro account.
For fiat deposits, we have credit card and bank transfer options. More in-depth information about fiat deposits can be found by clicking here.
For crypto deposits, please make sure that you follow the instructions. Some cryptos can have extra information to add to the deposit. A good example of this would be XRP, where you also need to take into account the destination tag.
With funds in your account, you can now buy your first cryptocurrency on the CoinMetro platform. To exchange assets, meaning trade one asset for another, we have our Dashboard Buy/Sell and Exchange platform.
CoinMetro Dashboard Swap Widget (suitable for beginners)
The CoinMetro Dashboard swap widget is the easiest way to buy cryptocurrency. Here you can use any of your fiat currencies to buy any of CoinMetro's listed cryptocurrencies. You can also sell any of your cryptocurrencies back to fiat. There is no fee, a fixed price is offered and valid for 30 seconds.
Please note, we have disabled the swap feature for certain assets due to liquidity.
This is to protect you from any slippage that may happen when purchasing an asset.
CoinMetro's Exchange Platform allows a trader to buy cryptocurrency with more control and data available. There is a learning curve, but our exchange platform is very easy to use for the basic trading features, and more advanced features can be enabled.
Our support team is available around the clock - if you have any questions or feedback, simply click the blue chat bubble in the corner of any CoinMetro page to contact us. If you cannot see the chat bubble, please disable browser plugins.
Feel free to also email us at firstname.lastname@example.org - we will respond within minutes!