Welcome to CoinMetro! We are happy to have you on board.

For you to fully experience all of what CoinMetro has to offer, we have put together an article outlining the CoinMetro journey.


The first step on your CoinMetro journey is to onboard the train. Our smooth sign-up process will let you open an account within a minute. Create your CoinMetro account here.

Once you have created your account, the next step is to head over to your profile page and verify your CoinMetro profile. You can access the profile page by opening the Navigation menu. Only the first tier is required before you can fund your account with cryptocurrencies and start trading. Our dedicated team will begin reviewing your profile within minutes.

Profile verified and ready to roll? First stop: Funding

Once your profile's been verified, the next step is funding your account to start trading. Head over to the GO! Dashboard and click Deposit. You can now select whether you want to deposit via cryptocurrency, VISA/Mastercard, or SEPA. Check out our fees - the industry's lowest.

Cryptocurrency and card deposits are generally credited within 20 minutes, depending on which cryptocurrency you deposit. Some cryptocurrencies may take longer than others. SEPA deposits are often credited within a banking day, sometimes two as our banking provider does not support instant SEPA transfers. More fiat deposit options are available, with even more coming soon.


Account funded? Next stop: Trading

We have what you're looking for - whether you are a beginner, intermediate, or professional trader.

The CoinMetro trading experience is divided into three different platforms:

  • Buy/Sell allows you to buy any of our cryptocurrencies at a fair market price, with just three easy clicks right from the dashboard;

  • Exchange is for those who would like to have a better overview of their trading. Limit orders, charts, order books, and much more;

  • Margin allows you to trade on leverage, short assets, track your positions with a floating P/L, and find other functionality that you would expect.

You can safely hold any or all of your cryptocurrencies in your CoinMetro wallet.


But CoinMetro is much more than that.

Our Trade Mirror (TraM) system allows your assets to work for you. The concept of a trade mirror is simple - pick a TraM-based factors, such as performance or strategy, allocate EUR or BTC, and let a professional manager trade for you. The manager is only paid a fee of your profit once they close a trade that increases your allocated funds’ ATH value.

Read more about CoinMetro’s TraM system here

Prefer to do your own trading? We got you covered. Our Rebates and Tiers will give you great benefits and discounts:

  • Get up to 25% of your fees paid back to you in XCM

  • Get paid to trade! Up to 50% maker’s bonus (orders that add liquidity into the book), or

  • Open your very own private TraM

How? All you need to do is lock some of your XCM tokens inside the Rebates system. Don’t worry - the tokens can be unlocked any time.

Read more about CoinMetro’s Rebates and Tiers here

Enter now: XCM, the power behind the CoinMetro exchange

Not only does CoinMetro offer to trade for clients of all experience levels, along with new and exciting features - we also have our very own cryptocurrency. 

What is the XCM token? The XCM token is CoinMetro’s unique utility token. Many aspects of our platform have a direct tie with the XCM token:

Fees - 100% of all the trading fees will be used to purchase XCM directly from the market! 1-50% of each conversion will be vaulted away for an indefinite period of time, effectively taken out of the circulating supply. As the trading volume increases, so will automated market buying.

Rebates and Tiers - to enjoy rebates and tier benefits, one only needs to lock some XCM tokens.

Why not buy some XCM? With the XCM held safely in your CoinMetro wallet, you can enjoy the utility offered - by unlocking the tiered benefits. Equally important, you can sell the XCM back to the market at any given time in the future.

Our 24/7 live Customer Support team are available around the clock and are dedicated to answering any questions or feedback you may have. Simply click the blue chat bubble in the bottom right-hand corner to contact us! If you cannot see the chat bubble, please disable browser plugins.

Alternatively, feel free to also email us at hello@coinmetro.com - we will respond within minutes!

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