Even though we do recommend that you have Two-Factor Authentication enabled in your account, it is possible that on occasion you may have to temporarily disable it. If you wish to do so, please log in to your Dashboard and access the menu from the top right corner of your screen, and click "Settings".

Disable each of the options and input your current 2FA codes. With the options disabled, you can then click "Show QR code" to set up 2FA on your new device.

We hope this answered your question, do not hesitate to contact us via the live chat on the lower right corner of your screen or through our e-mail hello@coinmetro.com. You will receive a response from us in a few minutes.

Best regards,

-CoinMetro's Customer Support

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